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Grafty and KK Digital

KK Digital is the web design and local SEO agency behind Grafty. The agency gets you found and the software deals with what happens next.

Customers
Priya Shah priya.shah@example.com
Found you by
Google profileWebsiteReferral
Added Monday 10:33
Job type Flat roof replacement
Survey date Tuesday 09:00
Quote value £4,200
On the Jobs board
Flat roof replacement Quote sent
How they found you Job type on the record

How the two fit

A customer finds you, hires you and leaves the review the next customer reads.

Five steps. Swipe sideways.

  1. 1 KK Digital

    You get found

    KK Digital builds your website and looks after your Google Business Profile and local search.

    abc-roofing.example
    ABC Roofing

    Get a price

    Send enquiry
  2. 2 Grafty

    The enquiry is answered

    A reply goes to your customer in seconds and the job lands on your board.

    D
    Dan at ABC Roofing to Priya Shah

    Got your message

    Hi Priya, thanks for getting in touch. We’ve got your details and Dan will come back to you.

    Grafty10:33

    New enquiry: Priya Shah, Flat roof replacement, SG2.

  3. 3 You

    You do the job

    You send the quote and Grafty chases it. When the work’s finished you drag the card to Job done.

    Job booked
    Job done
    Priya Shah Flat roof replacement £4,200
  4. 4 Grafty

    The review is asked for

    About 2 hours later your customer gets an email with your Google review link.

    D
    Dan at ABC Roofing to Priya Shah

    A quick favour

    Hi Priya, thanks for having us round. If you’ve got a minute, a Google review really helps a small firm like ours.

    This link takes you straight there:

    Leave ABC Roofing a review
  5. 5 KK Digital

    You get found again

    The review lands on your Google profile, where the next customer is looking.

    Grafty19:05

    Priya has just opened your review link.

    Job done
    Reviewed
    Priya Shah Flat roof replacement £4,200

Who does what

KK Digital

Gets you found

  • Builds and hosts your website
  • Looks after your Google Business Profile and local search
  • Reports to you each month on what the work did
Visit kk-digital.co.uk
abc-roofing.example
ABC Roofing

Get a price

NamePriya Shah
JobFlat roof replacement, SG2
MessageThe garage flat roof is pooling and the felt has split.
Send enquiry
Enquiries start on your website

Grafty

Follows it up

  • Replies to each website enquiry in seconds
  • Chases every quote for three weeks
  • Asks every finished job for a review
See what Grafty does
16:10
Jobs ABC Roofing
Survey booked1Quote sent2Job booked1
Priya Shah Flat roof replacement, SG2 £4,200 Chase running
Tom Bennett Guttering and fascias £1,850
JobsMessages
The app on your phone The chase is running

The part you control

Some of what decides where you show up locally is in your hands. One part is how many customers you ask for a review. Another is how quickly an enquiry hears back.

Grafty takes on both. It asks every finished job for a review and it replies to each website enquiry within seconds.

Google’s own help page says

“More reviews and positive ratings can help your business’s local ranking.”

Read Google’s local ranking tips
17:20
D
Dan at ABC Roofing to Priya Shah

A quick favour

Hi Priya, thanks for having us round. If you’ve got a minute, a Google review really helps a small firm like ours.

This link takes you straight there:

Leave ABC Roofing a review

Dan at ABC Roofing

Grafty15:20

Priya’s Flat roof replacement is marked done. The review request goes in about 2 hours (between 8am and 8pm).

Grafty19:05

Priya has just opened your review link.

Your Google review link You’re told before it sends You hear when she opens it

One company

Grafty Ltd is the company behind both names. KK Digital is the name it trades under as an agency, run by Katie and Will.

The people who show you Grafty on a demo are the people who set it up for you afterwards.

Visit kk-digital.co.uk
Your wording
RuleEnquiry reply
SubjectGot your message

Hi First name, thanks for getting in touch. We’ve got your details and Dan will come back to you.

If it’s urgent, reply to this email and it comes straight to us.

Dan at ABC Roofing

Onagreed with Dan
Your stages
  1. New enquiry
  2. Survey booked
  3. Quote sent
  4. Job booked
  5. Job done
  6. Reviewed
Written the way you’d say it Stages named to suit your trade

Send it a test enquiry

On the demo you send an enquiry to ABC Roofing, our demo business, from your own phone. You’ll watch the reply arrive, the card land on the board and the follow-up start. It takes about twenty minutes.

Book a demo
10:33
abc-roofing.example
ABC Roofing

Get a price

NameYour name
JobFlat roof replacement
MessageThe garage flat roof is pooling and the felt has split.
Send enquiry
You press send